Full Year 2019 Greggs PLC Earnings Presentation Transcript

Mar 03, 2020 / NTS GMT
Presentation
Mar 03, 2020 / NTS GMT

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Corporate Participants
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* Richard John Hutton
Greggs plc - Finance Director & Executive Director
* Roger Whiteside
Greggs plc - CEO & Director

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Roger Whiteside - Greggs plc - CEO & Director

Right. Good morning, everybody. We're going to make a start. We've got quite a lot to get through.

So in a moment, Richard is going to take you through financial results in detail, as we normally do. And then I'll take questions at the end. But just in terms of summary, before I hand over to Richard, 2019, obviously, is an exceptional year for Greggs, as you all have heard by now. We saw a sustained increase in customer numbers as the increased awareness and appreciation of the brand gathered momentum.

So it's been an exceptional performance, but it's not all about the vegan sausage roll, which is what -- and obviously, a lot of people who read the media might expect. It's been down to the transformational changes that we've

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