May 20, 2021 / 08:00AM GMT
Operator
Ladies and gentlemen, welcome to the Royal Mail Full Year 2020/'21 Results Announcement. My name is Juliet, and I will be the operator for your call this morning. (Operator Instructions) We are now going live to the presentation room where you may hear music until the call begins.
John Crosse - Royal Mail plc - Director of IR
John Crosse, Director of Investor Relations. Just before we start, I just wanted to draw your attention to the usual disclaimer in our release this morning on forward-looking statements. This sets out examples of the factors that can cause actual results to differ from any forward-looking statements that we may make. The principal risks and uncertainties which could affect the group was set out in today's release, and they'll be included also in the annual report which will be published next month. All of these risks and uncertainties have the potential to impact the group's business, results of operations, financial conditions and prospects adversely.
And without further ado, I shall hand over to our Chairman, Keith Williams, who
Full Year 2021 Royal Mail PLC Earnings Call Transcript
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