Nov 26, 2020 / 10:00AM GMT
Olivia R. Garfield - Severn Trent Plc - CEO & Executive Director
Good morning, everyone, and welcome to the Severn Trent 2021 Half Year Results Q&A Session. I'm Liv Garfield, Chief Executive. I've got James Bowling, CFO; Shane Anderson, Head of Reg and Strategy; James Jesic who runs our customer operations area. I've got Helen Miles, who could talk to us about all things capital; and Andy Smith, who can talk about contact centers, IT and of course planning.
Questions and Answers:
Olivia R. Garfield - Severn Trent Plc - CEO & Executive DirectorSo we're looking forward to sharing any questions you've got today. (Operator Instructions)
Very good. So I think what we'll do is we'll start with the question we've got here. So thank you to Alex Wheeler for sending us one in advance.
So first question from Alex then is, James, part 2 view. Has the extension of the furlough scheme altered your view for the second half of the year in terms of cash collection? And does any drop here now look more like a full year '22 event?
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