VIQ Solutions Receives SOC 2 Type 1 Report in Major Step Forward Toward Full SOC 2 Compliance

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Apr 03, 2024

VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the "Company") (TSX: VQS), a global provider of secure, AI-driven, digital voice, and video capture technology and transcription services, today announced it achieved a Service Organization Controls (SOC) 2 Type 1 report and attestation This rigorous audit validates VIQ as a trusted capture and transcription platform partner, which is crucial for highly regulated industries.

Developed by the American Institute of Certified Public Accountants (AICPA), the SOC2 framework is used to examine an organization’s controls that are in place to protect and secure its systems and services. The robust requirements of this security management framework ensure best practices for securing assets including corporate information, intellectual property, employee information, and information entrusted by third parties.

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The Company's SOC2 Type 1 report was issued by AssuranceLab, an independent and accredited certification body based in Australia, upon successful completion of a formal audit process. This certification proves that VIQ met rigorous standards in ensuring Security, Availability, Processing Integrity, and Confidentiality as defined in the SOC2 framework’s Trust Services Criteria (TSC). Our SOC 2 Type 1 is a milestone pillar in our security program at VIQ, underlying the advanced and market leading maturity of the security controls of our information security systems. The Company is committed to building a portfolio of the most advanced security certifications.

"We are extremely proud to announce our SOC2 certification," said Vahram Sukyas, Chief Technology Officer, VIQ Solutions. “This certification demonstrates our commitment to safeguarding our customer’s data. The rigorous certification process further validates our established robust controls, underscoring our unwavering focus on safety and dependability. Our successful attainment of SOC2 Type 1 criteria and controls has set the groundwork for SOC2 Type 2 certification, which we intend to pursue in 2024. Our customers can feel confident that we are making every investment to establish and maintain the highest level of security and compliance. Defending against internal and external threats is a vital priority for organizations to safeguard confidential information. The robust requirements of the SOC2 framework ensure best practices for securing assets, including corporate information, intellectual property, employee information, and information entrusted by third parties.”

For more information about VIQ, please visit viqsolutions.com.

About VIQ Solutions

VIQ Solutions is a global provider of secure, AI-driven, digital voice and video capture technology and transcription services. VIQ offers a seamless, comprehensive solution suite that delivers intelligent automation, enhanced with human review, to drive transformation in the way content is captured, secured, and repurposed into actionable information. The cyber-secure, AI technology and services platform are implemented in the most rigid security environments including criminal justice, legal, insurance, government, corporate finance, media, and transcription service provider markets, enabling them to improve the quality and accessibility of evidence, to easily identify predictive insights and to achieve digital transformation faster and at a lower cost.

Forward-looking Statements

Certain statements included in this press release constitute forward-looking statements or forward-looking information (collectively, “forward-looking statements”) under applicable securities legislation. Such forward- looking statements or information are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that reliance on such information may not be appropriate for other purposes.

Forward-looking statements (typically contain statements with words such as "anticipate", "believe", "expect", "plan", "intend", "estimate", "propose", "project" or similar words, including negatives thereof, suggesting future outcomes or that certain events or conditions “may” or “will” occur). These statements are only predictions. Forward-looking statements in this press release include but are not limited to statements with respect to expectations with respect to the Company’s information security systems and its plans to obtain a SOC2 Type 2 certification.

Forward-looking statements are necessarily based on a number of opinions, assumptions and estimates that, while considered reasonable by the Company as of the date of this press release, are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking statements, including but not limited to the factors described in greater detail in the “Risk Factors” section of the Company’s annual information form and in the Company’s other materials filed with the Canadian securities regulatory authorities.

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