Several users have reported that their Microsoft Rewards accounts were unexpectedly banned. Microsoft cited violations of service agreements, specifically mentioning "deceptive practices to earn reward points" as the reason for the bans. This issue arose after users engaged in activities such as playing PC games for a short period and then attempting to claim rewards through the Xbox Game Pass app, only to find their accounts restricted.
Microsoft has acknowledged the error, clarifying that the account bans were a mistake. The company has deployed a fix and assured that all affected accounts will be reinstated within a few hours.