Full Year 2024 Direct Line Insurance Group PLC Earnings Call Transcript

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Mar 04, 2025

Mar 04, 2025 / NTS GMT
Adam Winslow - Direct Line Insurance Group PLC - Group Chief Executive Officer

Hello, everyone, and welcome to our full year 2024 results update. I'm joined by Jane Poole, our new Group CFO, who will take you through our financial performance.

Let's start with the key messages. 2024 was a significant year of progress for DLG. We launched a clear turnaround strategy under new leadership designed to improve our operational, financial and strategic performance. The new management team joined the group throughout the second half of the year, and I'm proud of the significant progress we've made to date, executing at pace and delivering against many of the initiatives such as launching Direct Line on PCW, delivering cost reduction and claims indemnity.

We said 2024 would be a transitional year for the business. The group returned to profit in 2024 with a GBP395 million increase in ongoing operating profit and a 22 points margin improvement in Motor. We exited the year with a robust balance sheet and a strong solvency ratio of 200%. In addition, we're announcing a final dividend of 5p per share.

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