In Broyhill's Q4 2024 fund letter, NICE (NICE, Financial) was highlighted as a key investment exemplifying the firm's value-driven approach amidst market uncertainty. NICE, an Israel-based enterprise software company, focuses on enhancing customer experience through its flagship product, NICE CXone, a leading cloud contact center solution. Despite market concerns about decelerating revenue growth and competitive pressures, Broyhill remains confident in NICE's ability to capitalize on long-term secular trends towards digital transformation, cloud adoption, and AI integration.
"NICE’s valuation has declined from a peak of 45x earnings to a single-digit multiple of operating profit, as investors are concerned about decelerating revenue growth in the face of increasing competition, and analysts are worried that AI could displace the need for contact center agents. Despite these concerns, we believe NICE remains well-positioned to benefit from the long-term secular trends towards digital transformation, cloud adoption, and AI." — Broyhill Asset Management, Q4 2024 Fund Letter
Read full letter at gurufocus Broyhill 2024 Q4 page.
