- Toast (TOST, Financial) secures a significant partnership with Applebee's to enhance technology systems nationwide.
- The implementation includes POS terminals, handheld devices, kitchen display systems, and a management suite.
- This partnership is a major step in Toast's expansion into large-scale restaurant operations.
Toast, Inc. (TOST) has announced a strategic agreement with Dine Brands Global, Inc. (DIN), marking a significant expansion of its technology solutions into Applebee's Neighborhood Grill + Bar® locations across the United States. This comprehensive deployment will include Toast's point-of-sale terminals, Toast Go® handheld devices, Kitchen Display Systems, and the Restaurant Management Suite Enterprise.
The newly implemented technology aims to enhance operational flexibility, improve labor efficiency, and elevate guest experience, positioning Applebee’s to better meet the demands of modern dining environments. According to Justin Skelton, Chief Information Officer at Dine Brands, the new systems are expected to have a major impact on both guest satisfaction and employee efficiency.
This partnership augments Toast's presence in the restaurant industry, showcasing its ability to displace incumbent systems and extend into enterprise-level accounts. By adopting the full suite of Toast's technology, Applebee's plans to streamline operations, thereby allowing team members more time to focus on guest interactions and improving service speed.
Toast, which serves numerous multi-unit brands including Caribou Coffee and Potbelly Sandwich Shop, is reinforcing its market position through this high-profile partnership. As a result, Toast stands to benefit from increased market share and revenue growth within the casual dining sector.
