- Infosys (INFY, Financial) partners with Yorkshire Building Society to accelerate digital transformation in banking.
- The collaboration targets a mobile-first approach using cloud, AI, and cybersecurity solutions.
- Aims to enhance customer experience and operational efficiency as part of Yorkshire's 2030 strategic plan.
Infosys (INFY), a global leader in digital services and consulting, has announced a strategic collaboration with Yorkshire Building Society, one of the largest member-owned financial institutions in the UK. This partnership aims to fast-track digital transformation efforts within the banking sector, emphasizing a mobile-first, data-enabled banking experience for Yorkshire's mortgage, commercial, and savings members.
As part of Yorkshire Building Society's 2030 strategic vision, Infosys will deploy cloud computing, data analytics, artificial intelligence, and cybersecurity solutions to enhance operational efficiency and customer engagement. This transformation is designed to seamlessly integrate digital convenience with human interaction, which includes significant investments in technologies for faster payments and enhanced security.
Patrick Connolly, Director of Change Delivery at Yorkshire Building Society, highlighted the importance of this collaboration for their 2030 ambitions, noting that it will empower customers and employees with improved tools and services for better outcomes. Dennis Gada, Executive Vice President and Global Head of Banking & Financial Services at Infosys, emphasized their commitment to leveraging next-gen technologies to enhance customer experience through comprehensive digital channels, ultimately building a resilient, future-ready organization.
Yorkshire Building Society holds assets worth £65.5 billion and serves over 3 million customers. The collaboration with Infosys is expected to play a pivotal role in its continued growth, innovation, and efficiency in the financial services market.
