ServiceServiceNow Joins Forces with Nvidia to Launch New AI Tools

ServiceNow doubles down on enterprise AI with new models, tools, and training at its annual Knowledge conference

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May 06, 2025
Summary
  • ServiceNow expands Nvidia partnership, unveils new AI products, partnerships, and training tools at Knowledge 2025
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ServiceNow (NOW, Financial) is stepping up its AI game in a big way. At its Knowledge 2025 event, the company announced it's expanding its partnership with Nvidia (NVDA, Financial) and rolling out a wave of new AI tools. One of the standout launches was Apriel Nemotron 15B, a reasoning model built with Nvidia that's designed to make decisions faster and cheaper than typical agentic AI models.

They're also weaving Nvidia's NeMo microservices into their Workflow Data Fabric, which should boost how efficiently data moves and gets processed across the platform. But that wasn't all.

ServiceNow also revealed a bunch of other updates. There's a new partnership with UK-based payroll software provider UKG, the launch of ServiceNow University to train users on its tools, a fresh AI-powered CRM platform, and something called the AI Control Tower—meant to help businesses keep their AI investments on track.

All of this ties into a bigger push: making agentic AI easier to adopt and more useful across the board. It's clear ServiceNow wants to be at the center of how companies build and scale their AI operations.

ServiceNow (NOW, Financial) has shown some impressive short-term momentum, with shares jumping 3.2% in the past week and a striking 34.1% gain over the past month—far outperforming the broader S&P 500, which rose 1.4% and 10.5%, respectively, over the same periods.

However, it's worth noting that over a longer horizon, the picture is more mixed. The stock is down 0.4% over six months and has fallen 8.8% year-to-date, compared to the S&P 500's -3.1% over six months and -4.7% YTD.

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