- Consumer Cellular selects Amdocs' connectX cloud-native SaaS platform to enhance service innovation.
- The connectX platform, powered by AWS, enables rapid deployment of solutions with AI capabilities.
- MVNO subscriptions are projected to grow faster than traditional wireless subscriptions from 2023 to 2029.
Amdocs (DOX, Financial) has announced a strategic partnership with Consumer Cellular, a leading U.S. wireless provider, to deploy its connectX cloud-native SaaS platform. This initiative aims to enhance Consumer Cellular's service offerings by leveraging the platform's AWS-powered multi-tenant architecture to rapidly launch new online solutions and roll out offerings within hours. The connectX platform is tailored to support AI self-service capabilities, which are expected to redefine customer experiences with greater operational agility and precision.
The partnership comes at a favorable time, as forecasts from Omdia indicate that Mobile Virtual Network Operator (MVNO) subscriptions will grow at a faster pace than traditional wireless subscriptions through 2029. By adopting the connectX platform, Consumer Cellular is positioned to accelerate its go-to-market strategies, bolster software development, and introduce innovative service plans, enhancing their ability to compete in an evolving digital landscape.
A key advantage of the connectX platform is its ability to reduce the time to market for new offerings from months to weeks, enabling service providers like Consumer Cellular to remain agile in a fast-paced telecom environment. Additionally, the platform offers pre-packaged customer journeys and a diverse inventory of pre-integrated partners, further simplifying implementation and reducing deployment complexity traditionally associated with telecom software solutions.
As Amdocs expands its SaaS footprint in the telecommunications sector, this partnership underscores its commitment to supporting service providers in delivering next-generation communication and media experiences. The collaborative effort with Consumer Cellular not only highlights Amdocs' innovative capabilities but also positions both companies to capitalize on the projected growth within the MVNO market.
