- Amdocs (DOX, Financial) extends multi-year service agreement with M1 Limited to manage their cloud-native charging platform.
- The partnership will enhance M1's operational efficiency and service delivery.
- Amdocs will ensure compliance with Singapore's regulatory standards.
Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, has extended its multi-year managed services agreement with M1 Limited, a prominent telecom and digital services provider in Singapore. This collaboration will see Amdocs manage M1's newly implemented cloud-native online charging platform.
The agreement is designed to enhance operational support and introduce business improvements for M1's converged charging platform, which handles both prepaid and postpaid as well as 4G and 5G services. A critical component of the agreement includes maintaining system stability and ensuring compliance with Singapore's Critical Information Infrastructure (CII) requirements and other local regulatory standards.
By leveraging cloud-based scalability and innovation, the partnership aims to boost M1's operational efficiency, allowing the company to launch new services faster and deliver greater value to its customers. The collaboration is strategically positioned to strengthen Amdocs' presence and service delivery capabilities in Singapore's sophisticated telecommunications market.