- Mitsui Direct General Insurance Co., Ltd. migrates to Guidewire Cloud Platform to enhance claims operations.
- This marks the first implementation of Guidewire's ClaimCenter on a cloud platform in Japan.
- Guidewire aims to support Mitsui Direct's growth and operational efficiency with this migration.
Mitsui Direct General Insurance Co., Ltd. has announced its move to streamline claims operations through the adoption of the Guidewire ClaimCenter on the Guidewire Cloud Platform. This strategic transition is the first instance of cloud migration for ClaimCenter in Japan, aimed at enhancing IT operations and improving customer service efficiency.
Guidewire Software Inc. (GWRE, Financial), an industry leader in cloud-based platforms for property and casualty (P&C) insurers globally, expressed its support for the initiative. Shaji Sethu, Senior Vice President and Managing Director for Asia-Pacific at Guidewire, noted the migration's potential to boost Mitsui Direct's operational productivity and deliver superior digital experiences to its customers.
Mitsui Direct, a key player in the MS&AD Insurance Group, primarily offers personal automobile insurance through online and telephone channels. The move to the cloud aligns with their aspiration to be a sustainable and trusted choice in the insurance market.
Guidewire continues to be a valued partner for over 570 insurance brands across 42 countries, leveraging its robust platform to engage clients, drive innovation, and facilitate growth. The company remains committed to fostering efficiency and agility within the insurance sector through its cloud services.
