- Enterprises are transitioning from SAP ERP to SAP S/4HANA, aiming for more efficient cloud operations.
- ISG Provider Lens™ report highlights a careful approach to SAP migrations due to financial and operational complexities.
- Wipro emerges as the global ISG CX Star Performer for 2025 in customer satisfaction among SAP ecosystem providers.
Enterprises globally are making cautious yet strategic moves to migrate from SAP ERP to SAP S/4HANA, navigating the intricate financial and operational challenges as outlined in a recent ISG Provider Lens™ report from Information Services Group (Nasdaq:III). The drive for migration is partly spurred by the looming end of support for SAP ERP Central Component (ECC) in 2027, pushing businesses to explore new cloud-based solutions while ensuring business continuity and risk minimization.
Two SAP offerings, RISE with SAP and GROW with SAP, are receiving attention for their potential to optimize enterprise operations and improve agility. RISE with SAP, focusing on a comprehensive transformation for larger enterprises, is witnessing a gradual increase in adoption as companies get familiar with its components. On the other hand, GROW with SAP, designed for rapid cloud adoption, is gaining traction among small to mid-sized companies due to its scalable nature and quick return on investment.
The report also indicates a rising demand for FinOps practices as companies seek to manage cloud spending effectively and derive maximum ROI. Additionally, SAP Business Technology Platform (BTP) is being increasingly utilized by enterprises adopting a Clean Core approach for seamless upgrades and enhanced performance. SAP's Business AI tools, including Joule generative AI, are also gaining momentum, although enterprises seek further pricing clarity.
ISG has acknowledged leading service providers such as Accenture, Capgemini, and Wipro, among others, for their roles in the SAP ecosystem. Notably, Wipro has been recognized as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction in the ISG Voice of the Customer survey, part of the ISG Star of Excellence™ program.
The comprehensive 2025 ISG Provider Lens™ global SAP Ecosystem report evaluates the capabilities of 45 providers across multiple quadrants and is accessible to subscribers or available for one-time purchase, offering strategic insights for companies navigating the SAP landscape.
