- Chesapeake Utilities Corporation (CPK, Financial) published its third sustainability micro-report, focusing on employee development, community engagement, and customer service excellence.
- Key achievements include a 93% employee retention rate at Florida City Gas, $1.25 million in charitable donations, and over 12,000 volunteer hours in 2023-2024.
- The company aims for top-quartile customer service performance by 2027 and has doubled spending on diverse vendors over the past two years.
Chesapeake Utilities Corporation (CPK) has released its third sustainability micro-report, underscoring its dedication to responsible corporate citizenship through targeted investments in employees, communities, and customer service. The report documents significant achievements in the areas of employee retention and community contributions.
A key highlight from the report is the maintenance of a 93% employee retention rate at Florida City Gas, achieved one year post-acquisition. Additionally, the company recorded a 9.1% voluntary turnover rate among its regular full-time employees during 2024.
In the realm of community support, Chesapeake Utilities has contributed $1.25 million to charitable causes and community sponsorships. Employees volunteered a total of 12,060 hours in 2023 and 2024, exemplifying the company's commitment to community engagement.
Looking ahead, Chesapeake Utilities has set an ambitious target of reaching top-quartile customer service performance by 2027. The company has also more than doubled its annual expenditure on vendors with diverse backgrounds over the past two years, reinforcing its dedication to inclusive growth.
As a diversified energy delivery company, Chesapeake Utilities Corporation continues to provide sustainable energy solutions across various sectors, including natural gas transmission and distribution, electricity generation, and other utility services.