- Juniper Networks (JNPR, Financial) and ServiceNow extend their partnership to offer an integrated AI-native networking and service management solution.
- The new solution aims to enhance operational efficiencies and reduce network costs by incorporating AI-driven automation throughout the network operations lifecycle.
- Deutsche Telekom significantly benefits from the deployment by reducing wireless issues by 90% and network deployment time by 50%.
Juniper Networks (JNPR), a prominent player in secure, AI-native networking solutions, has strengthened its partnership with ServiceNow by integrating its Mist™ platform with ServiceNow's Telecom Service Management and other telecom modules. This collaboration aims to accelerate business transformation by offering an AI-native, cloud-native, and fully API-driven solution.
This innovative solution has been successfully deployed by Deutsche Telekom (DT), which has leveraged the integration to optimize its operations and deliver enhanced managed services with notable improvements. The deployment has resulted in a 60% reduction in network costs and a 90% reduction in wireless issues, alongside a 50% faster network deployment, enhancing both operational efficiency and customer experience.
The collaboration is positioned to redefine network service automation for managed service providers by embedding AI across the entire network operations lifecycle. Juniper's AI-native insights, combined with ServiceNow’s automated onboarding and service management capabilities, aim to minimize network disruptions, optimize operational costs, and accelerate the time-to-value for enterprises and MSPs.
This initiative also underscores Juniper's commitment to transforming network operations through AI, having been a registered Build partner with ServiceNow since 2023. The combined solution is now available in the ServiceNow Store, offering unprecedented efficiencies and cost savings for joint customers.
