- NICE (NICE, Financial) announces Interactions International 2025, a premier customer experience event, in London on July 1-2, 2025.
- The event features industry leaders like Sir Tim Berners-Lee and former rugby star Jonny Wilkinson.
- Attendees will explore AI-powered customer service innovations and participate in interactive demos.
NICE (Nasdaq: NICE), a global leader in AI-driven customer experience solutions, is set to host Interactions International 2025 at Allianz Stadium in Twickenham, London on July 1-2. This highly anticipated event will bring together 1,000 industry leaders, CX professionals, and experts to delve into the future of customer service, driven by AI and automation.
The conference will feature renowned speakers, including Sir Tim Berners-Lee, inventor of the World Wide Web, and former rugby icon Jonny Wilkinson. Attendees will also gain insights from NICE's CEO Scott Russell and President CX Barry Cooper as they unveil the latest advancements in AI-powered customer service.
Participants at Interactions International 2025 will engage in hands-on training sessions and dynamic breakout sessions across four focused tracks. The event will showcase 25+ interactive demos, including the innovative CXone Mpower Orchestrator, allowing attendees to explore the transformative impact of AI on customer service automation and workforce augmentation.
Highlighting the conference will be a keynote address by Darren Rushworth, President of NICE International, who emphasized the company's commitment to empowering organizations with proactive, personalized, and automated customer service experiences at scale.
NICE, headquartered in Ra'anana, Israel, continues to lead the industry with its cloud-native CXone platform, serving over 25,000 organizations globally, including more than 85 Fortune 100 companies.
