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JPMorgan Chase (JPM, Financial) said it plans to invest approximately $18 billion in technology next year, with a focus on AI to drive productivity and support volume growth, according to a Monday investor presentation.
The bank reaffirmed its full-year 2025 guidance for total expenses of around $95 billion. It also maintained its net interest income forecast at roughly $90 billion, excluding Markets, and $94.5 billion on a firmwide basis.
Chief Financial Officer Jeremy Barnum noted that while headcount has grown by about 4% annually over the past five years, the company sees room to increase operational efficiency. “We continue to invest through the cycle, while simultaneously focusing on extracting efficiencies,” Barnum said in the presentation slides.
Despite the focus on trimming inefficiencies, JPMorgan said it remains committed to resourcing key areas such as bankers, advisors, and branches.
The firm reported Q1 2025 credit reserves of $16.9 billion in its consumer division and $10.5 billion across wholesale operations. Its common equity tier 1 (CET1) capital stood at $280 billion, including $57 billion above regulatory requirements.
Investor Day presentations began Monday morning and featured updates from all major business segments.
