Summary
Kyndryl Holdings Inc (KD, Financial), a leading provider of mission-critical enterprise technology services, released a global study on May 29, 2025, revealing significant gaps between AI investments and workforce readiness. The report, based on a survey of over 1,000 senior executives across 25 industries, highlights that while 95% of businesses have invested in AI, 71% of leaders feel their workforces are not prepared to leverage the technology effectively. The study underscores the need for strategic workforce alignment to maximize AI's potential.
Positive Aspects
- 95% of businesses have invested in AI, indicating widespread recognition of its importance.
- A small group of companies, termed AI Pacesetters, are successfully leveraging AI for business growth while addressing workforce readiness.
- AI Pacesetters are effectively overcoming barriers such as organizational change management, employee trust, and skill gaps.
Negative Aspects
- 71% of business leaders report their workforces are not ready to leverage AI effectively.
- 51% of organizations lack the skilled talent needed to manage AI.
- 45% of CEOs believe employees are resistant or hostile to AI adoption.
Financial Analyst Perspective
From a financial standpoint, Kyndryl's report highlights a critical area of concern for investors: the gap between AI investment and workforce readiness. While the high level of AI investment is promising, the lack of preparedness could hinder the realization of returns on these investments. Companies that can bridge this gap, like the AI Pacesetters, are likely to see enhanced financial performance and competitive advantage. Investors should look for firms that prioritize workforce development alongside technological advancements.
Market Research Analyst Perspective
The report provides valuable insights into the current state of AI adoption across industries. The disparity in readiness between sectors such as Banking and Healthcare suggests varying levels of maturity in AI integration. Market researchers should focus on identifying the factors that enable successful AI adoption and workforce alignment. Understanding these dynamics can help predict which industries and companies are poised for growth in the AI era.
FAQ
Q: What percentage of businesses have invested in AI?
A: 95% of businesses have invested in AI.
Q: How many business leaders feel their workforces are not ready for AI?
A: 71% of business leaders say their workforces are not ready to leverage AI successfully.
Q: What are AI Pacesetters?
A: AI Pacesetters are companies that have successfully leveraged AI for business growth while addressing workforce readiness.
Q: What industries report the highest levels of AI readiness?
A: Banking, Financial Services, and Insurance report the highest levels of AI readiness.
Read the original press release here.
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