- Appian (APPN, Financial) unveils Connected Claims 2.0, an advanced AI-powered claims management solution.
- The solution is named a Leader in Everest Group's 2025 PEAK Matrix Assessment for AI-enabled Claims Management Systems.
- The global insurance claims services processing market is expected to reach $638.3 billion by 2032.
Appian (APPN) has introduced Connected Claims 2.0, a cutting-edge AI-powered insurance claims management solution designed to transform claims processing. This solution leverages AI agents and a data fabric to optimize workflows, enhance fraud detection, and boost customer satisfaction. The AI Document Center is a key feature, enabling automated data extraction, document summarization, and producing next-best-action recommendations.
Appian's recognition as a Leader in the 2025 PEAK Matrix Assessment by Everest Group further validates the solution's strength. The assessment considered Appian's vision, technology capabilities, and client satisfaction, underscoring the platform's market adoption and technological soundness. The Connected Claims 2.0 platform is already trusted by major insurance companies such as Aon, Canada Life, and Aviva.
The global insurance claims services processing market is projected to grow significantly, reaching $638.3 billion by 2032. Appian's Connected Claims 2.0 aims to support insurers through this growth by providing unified workflows, real-time data access, and automated regulatory compliance management, thereby allowing human experts to focus on more complex cases.
