- Amdocs (DOX, Financial) completes a major cloud modernization milestone with PLDT and Smart Communications, migrating critical systems to AWS.
- The project enhances infrastructure agility, operational resilience, and customer service capabilities for PLDT.
- A new agreement expands the engagement to upgrade and migrate data platforms and core systems to AWS.
Amdocs (DOX), a prominent provider of software and services for communications and media companies, has completed a significant phase in its cloud modernization project with PLDT Inc. and its wireless subsidiary, Smart Communications, in the Philippines. The milestone involved migrating PLDT's essential business systems and legacy applications to Amazon Web Services (AWS), forming a sophisticated cloud operations platform enriched with AI capabilities. This development is expected to significantly enhance PLDT's infrastructure agility and operational resilience, enabling better customer experiences through improved resource optimization and accelerated innovation.
Capitalizing on the success of this phase, Amdocs has secured a new agreement with PLDT and Smart, advancing to the next phase of the project. This phase will concentrate on the upgrade and migration of PLDT and Smart's data systems and additional core systems to AWS. The ongoing project features a comprehensive suite of services, including cloud adoption strategy, planning consultancy, and robust security operations, ensuring a seamless and scalable deployment of PLDT's digital infrastructure.
Amdocs' successful execution of this cloud modernization initiative highlights its cloud expertise and strengthens its position as a strategic transformation partner for telecommunications operators. By leveraging AWS, PLDT is now in a stronger position to streamline its operations, innovate digitally, and offer enhanced digital services to its customers. Amdocs will showcase the solutions related to this project at the TM Forum's Digital Transformation World Ignite in Copenhagen from June 17-19, 2025.
