- DXC Technology (DXC, Financial) recognized as leader in all categories of NelsonHall's 2025 NEAT evaluation for Cognitive & Self-Healing IT Infrastructure Management.
- DXC's vendor-agnostic AI strategy helps clients leverage optimal IP and LLM solutions for proactive incident prevention and real-time remediation.
- DXC's self-healing IT infrastructure minimizes downtime and enhances operational efficiency.
DXC Technology (DXC), a leading global technology services provider, has been named a leader in all categories of NelsonHall's 2025 Cognitive & Self-Healing IT Infrastructure Management NEAT evaluation. This recognition spans across all four market segments: Overall, Server-Centric Services Capability, Cognitive Service Desk Capability, and AI Capabilities.
Employing a vendor-agnostic AI approach, DXC allows clients to choose the best intellectual property (IP) and large language model (LLM) solutions for their specific needs. Their AI strategy focuses on intelligence augmentation, embedding GenAI across both client operations and DXC's internal systems. This self-healing IT infrastructure combines intelligent automation with human expertise, delivering proactive incident prevention, root-cause analysis, and real-time remediation.
DXC's leadership recognition underscores its ability to enable companies to reduce downtime, boost operational efficiency, and harness AI to address the entire lifecycle from consult to governance. "As organizations navigate AI's rapid evolution, we're doubling down on our Intelligent Operations approach - combining human expertise with AI-driven insights - to create cognitive & self-healing IT infrastructure that delivers unparalleled operational confidence," stated Chris Drumgoole, President, Global Infrastructure Services at DXC.
NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) is an industry-recognized tool used to assess the performance of vendors offering cognitive and self-healing IT infrastructure management services. For more details on DXC's AI-driven intelligent operations, visit their official website.
