- Altigen Technologies (OTCQB:ATGN) introduces the updated MaxCloud UC platform with improved reliability and usability.
- The platform now features an Active/Active/Active architecture for zero-downtime updates across three geographic regions.
- Offers browser-based clients, AI-powered transcription, SMS/MMS support, and CRM integration.
Altigen Technologies (OTCQB:ATGN), a leader in cloud Customer Experience solutions, has launched the next generation of its cloud-based unified communications platform, MaxCloud UC. This latest version promises enhanced system reliability, user simplicity, and functional performance improvements to aid businesses in their digital transformation efforts.
MaxCloud UC now deploys an innovative Active/Active/Active architecture across three geographic areas, enabling enterprise-grade reliability with seamless software updates that minimize potential downtime. This improvement ensures that operations continue uninterrupted, maintaining peak efficiency and user satisfaction.
In terms of usability, the platform introduces browser-based clients, reducing the necessity for IT teams to manage desktop applications. A powerful deployment and provisioning portal streamlines platform migrations, supporting faster, more efficient updates without the typical operational disruptions.
Furthermore, the expanded functionality of MaxCloud UC includes updated mobile apps available for iPhone and Android users, AI-driven recording transcription capabilities, support for SMS/MMS messaging, and integration with over 100 CRM platforms. These features are designed to cater to contemporary business needs, fostering improved collaboration and communication within organizations.
This solution has already proven successful with an implementation at Forth Foods, encompassing 200 users across 18 different locations. Feedback from this deployment highlighted the platform's smooth transition and straightforward system administration, reflecting positively on Altigen's deployment and support team.
Channel partners also benefit from this update, as the reduced support overhead and improved overall offering come at competitive prices. For more information or to schedule a demo, interested parties can visit the Altigen website or contact their sales team directly.
