- Ooma (OOMA, Financial) introduces enhanced remote management features for its POTS replacement solution, Ooma AirDial.
- The new features aim to assist large organizations in managing thousands of lines across multiple locations efficiently.
- Key updates include Single Sign On, Bulk Add Devices, and mobile optimization for field technicians.
Ooma, Inc. (OOMA), a leading provider of communications services, has announced new remote management capabilities for its Ooma AirDial® product, a comprehensive POTS (Plain Old Telephone Service) replacement solution. These advancements are designed to support large-scale operations, enabling businesses to manage thousands of lines across numerous locations seamlessly.
The decline of traditional POTS across North America has prompted the need for reliable substitutes. Ooma AirDial, integrating hardware, software, and service, addresses this need with its Remote Device Management (RDM) portal. The RDM portal allows organizations to set up and monitor AirDial lines in diverse locations without physical site visits.
New RDM features significant for large-scale POTS replacement include Single Sign On (SSO) for streamlined authentication, Bulk Add Devices through CSV uploads, expiring access options for temporary account creation, and a Number Porting Status feature for tracking porting orders.
Optimized for mobile access, the RDM portal enhances usability for field technicians, promoting efficient device management and deployment. Additional tools like Call Alerts, Insights View, and roles-based access further ensure effective oversight of AirDial deployments.
Ooma continues to demonstrate its commitment to providing cutting-edge solutions for businesses requiring robust management of communication lines, supporting over 1.2 million users across various sectors.
