- NiCE launches a global campaign with Kristen Bell to promote AI-powered experiences.
- The campaign aims to highlight AI's role in making human-centered, intuitive engagements.
- NiCE emphasizes proactive AI solutions, predicting needs before customers ask.
HOBOKEN, N.J.-- NiCE (NICE, Financial) has unveiled a new global campaign, featuring award-winning actress Kristen Bell. The initiative, which showcases AI's potential to create seamless and intuitive experiences, positions Bell as the "Nicest Person in the World," symbolizing the intersection of kindness and advanced technology. NiCE aims to revolutionize how brands engage with customers by utilizing AI-driven solutions that are both proactive and human-centered.
Scott Russell, CEO of NiCE, underscored the importance of trust and intelligent engagement in today's digital landscape. "Our platforms are designed to deliver experiences that are proactive, predictive, and deeply connected," said Russell. "Kristen Bell's involvement perfectly aligns with our vision of developing AI that feels human and genuinely nice."
The campaign includes a four-part video series starring Bell, which illustrates how NiCE's AI platforms address problems before they arise, delivering solutions with empathy and contextual understanding. Key features include AI that anticipates user needs, intelligent problem resolution across various channels, and seamless integration throughout the user journey.
Kristen Bell expressed her enthusiasm for the campaign, noting, "I was really drawn to NiCE's concept of making AI more authentic. Messages wrapped in kindness resonate deeply, whether in human interactions or technological engagements. This aligns with the kind of world I value and wish to promote."
NiCE, a leader in the application software sector with a market cap of $11.10 billion, is committed to advancing AI that enhances life seamlessly behind the scenes. With 64.2% institutional ownership and a strong presence in over 150 countries, NiCE continues to empower organizations across industries through its innovative AI solutions.