- Teleperformance (TLPFY, Financial) expands TP.ai Data Services with the acquisition of AI-enabled platform Agents Only.
- This move is part of TP's €100 million strategic AI investment program launched in February 2025.
- The acquisition is expected to slash project delivery times from months to hours while maintaining high standards of quality.
Teleperformance (TLPFY), a global leader in digital business services, has announced the acquisition of Agents Only, a crowdsourcing gig work platform powered by artificial intelligence. This strategic acquisition aims to enhance TP.ai Data Services by leveraging a global network of certified, skilled professionals for data labeling, annotation, and generative AI support tasks. This move aligns with TP's ambitious €100 million AI investment program initiated in February 2025, designed to accelerate AI development and reshape digital business services.
The integration of Agents Only into TP.ai Data Services is set to revolutionize project delivery by significantly reducing timelines from months to hours, facilitated by automated compliance checks and real-time quality control dashboards. This enhancement is expected to bolster TP's competitive position in enterprise AI services, particularly benefiting industries such as healthcare, retail, and autonomous vehicles.
"Agents Only's on-demand, crowdsourced workforce instantly integrates with our existing services, providing the scalability and precise talent we need," stated Thomas Mackenbrock, Deputy CEO of TP Group. The acquisition is poised to facilitate quicker deployment of AI initiatives, maintaining quality and compliance, while integrating robust governance and ethical controls.
Chief Digital Officer, Akash Pugalia, highlighted that the acquisition will support the growth of large neural networks and accelerate reinforcement-learning cycles, pioneering in new domains like Physical AI. The enhanced capabilities will establish TP.ai Data Services at the forefront of innovation, offering an end-to-end solutions framework for comprehensive data needs and seamless integration with leading ML frameworks and MLOps platforms.
Teleperformance, headquartered in Paris, continues to push the envelope in bridging cutting-edge technology with human expertise, delivering enhanced, scalable AI solutions across multiple sectors, ensuring accuracy, traceability, and ethical practices in AI lifecycle management.
