- DXC Technology secures a multi-year contract with Carnival Cruise Line, covering IT infrastructure across 29 ships.
- The collaboration aims to improve operational efficiency, cybersecurity, and guest experiences.
- This agreement significantly expands DXC's presence in the hospitality and travel sectors.
DXC Technology (DXC, Financial), a global leader in IT services, has announced a multi-year agreement with Carnival Cruise Line, the world's most popular cruise operator, to manage its core IT infrastructure globally. This comprehensive partnership involves the management of shipboard systems, shoreside offices, and port facilities across Carnival's entire fleet of 29 ships.
The services provided by DXC will include workplace support, IT service management, infrastructure operations, and security risk management. A significant focus of this partnership is on enhancing cybersecurity, utilizing expert staffing, and incorporating automation support within a scalable framework.
The collaboration is strategically positioned to bolster operational efficiency, elevate employee productivity, and ensure seamless, connected experiences for the millions of guests who sail with Carnival Cruise Line annually. With this agreement, DXC further solidifies its role in the hospitality and travel sectors, showcasing its ability to manage complex, mission-critical IT operations in the unique environment of cruise operations.
For Carnival, the partnership means investing in technology that supports their vision of delivering memorable vacation experiences. "At Carnival, we're committed to delivering memorable vacations for our guests, and technology plays a vital role in ensuring they have the best onboard experience," said Sean Kenny, Senior Vice President and Chief Information Officer at Carnival Cruise Line.
This agreement not only provides DXC Technology with a stable revenue stream but also positions the company to potentially expand its services as Carnival's technological needs evolve. DXC's proven expertise in managing large-scale IT infrastructure projects enhances its credentials in the post-pandemic cruise and travel industry, opening doors to further opportunities in this vertical.
