- PG&E (PCG, Financial) customers have reported losses exceeding $190,000 to scams in 2025.
- Over 10,000 scam attempts have been reported, affecting both residential and business customers.
- PG&E has identified common tactics used by scammers, including threats of immediate disconnection and requests for prepaid debit card payments.
Amidst rising concerns of utility scams, Pacific Gas and Electric Company (PCG) disclosed that its customers have fallen victim to scams totaling over $190,000 in losses in 2025. This alarming trend has seen over 10,000 reports of scam activities targeting PG&E's residential and business clients, averaging a loss of $900 per victim.
PG&E has emphasized that they never solicit immediate payment via prepaid debit cards, cryptocurrency, or digital mobile payment apps like Zelle or Venmo. Scammers often employ tactics such as impersonating PG&E, using spoofed phone numbers that appear legitimate, and threatening service disconnection for alleged non-payment without prior notification.
Notably, small and medium-sized businesses have been targeted with precision, with 250 scams reported during business peak hours. PG&E advises customers to remain vigilant, never purchase prepaid cards for bill payments, and verify any suspicious communication by logging into their PG&E accounts or contacting the company directly at 1-833-500-SCAM.
To counteract these fraudulent activities, PG&E encourages customers to stay informed about the signs of scams and take appropriate actions, such as hanging up suspicious calls, closing the door on dubious visits, and disregarding questionable emails. For comprehensive information, customers can visit PG&E's official website at pge.com/scams.
