- 8x8, Inc. (EGHT, Financial) recognized as a top tech supplier for UK public sector in the Tech Titans report.
- 8x8's integrated platform aids digital transformation across central government and NHS sectors.
- Public sector tech spend reached a record high of £19.6 billion, set to grow with £28.2 billion in upcoming contracts.
8x8, Inc. (EGHT) has been named a prominent supplier in the UK public sector according to the latest Tech Titans report by data insights company Tussell and digital trade association techUK. This recognition underscores 8x8’s significant role in the digital transformation efforts of government bodies through its highly integrated customer experience platform.
The Tech Titans report highlights that the top 150 suppliers, representing just 2% of the market, accounted for a substantial 84% of the UK’s £19.6 billion public sector technology expenditure. The demand for reliable, scalable communication platforms like 8x8 is evident as public sector organizations are motivated to modernize their systems, streamline operations, and improve outcomes.
Spending on technology in the UK public sector has surged across central government, healthcare, and national security sectors, while local government saw a slight decline. The report indicates continued growth with around £28.2 billion worth of Tech Titan contracts expected to be renewed or up for bid by July 2029. This reflects a critical transition phase marked by the upcoming PSTN switch-off in 2027 and growing AI demands.
Moreover, the report reveals IT resellers experienced a significant 77% increase in direct public sector revenue over the past four years, emphasizing the shift towards scalable, low-friction technology over bespoke solutions. Organizations like 8x8 provide valuable platforms that unify communications and support public sectors like the NHS in streamlining their processes.
8x8 remains committed to assisting public sector entities in adapting to evolving technological demands by offering an AI-enabled platform that integrates contact center, unified communications, and communications platform as a service (CPaaS) capabilities, facilitating better service delivery and coordination.