- Allegion plc (ALLE, Financial) has acquired Waitwhile Inc., enhancing its access solutions portfolio.
- Waitwhile's platform improves appointment scheduling and queue management, supporting over 300 million end-user visits.
- Terms of the acquisition were not disclosed, but it aligns with Allegion's strategy to expand in non-residential markets.
Allegion plc (ALLE), a leader in security products and solutions, has announced the acquisition of Waitwhile Inc., a software-as-a-service company specializing in cloud-based appointment scheduling and queue management. This move is set to expand Allegion's offerings in access solutions, complementing its existing hardware with innovative software products.
Waitwhile's platform offers virtual wait list and scheduling capabilities, providing businesses with efficient tools for better access management in both online and in-person settings. Real-time updates and instant messaging, combined with robust analytics, enhance operational efficiency for enterprise customers, aiding in reducing wait times and improving crowd management.
Founded in 2017, Waitwhile has established a significant presence across various sectors including healthcare, education, and retail, facilitating more than 300 million end-user visits globally. CEO Christoffer Klemming, who will continue to lead the Waitwhile business under Allegion, highlighted the synergy between the two companies, aiming to create seamless customer experiences through both digital and physical access solutions.
This acquisition underscores Allegion's commitment to enhancing its security and access solutions portfolio and connecting virtual queue management with physical access at critical non-residential locations. The financial terms of the transaction remain undisclosed.
