- Tonic POS partners with OpenTable to enhance restaurant operational efficiency and guest experience.
- The integration offers restaurants a comprehensive view of customer preferences and operational data.
- Available in the U.S. from June 25, 2025, the collaboration aims to elevate service quality and profitability.
Tonic POS, a prominent player in restaurant point-of-sale solutions, has announced a strategic integration with OpenTable, a leading global restaurant technology provider. This collaboration aims to revolutionize restaurant operations by merging Tonic POS's operational data with OpenTable's reservation and guest management services. By providing detailed insights into menu performance, service speed, and guest spending, restaurants can now fine-tune their offerings and enhance the overall dining experience.
Gary Liu, Founder and Chief Strategy and Quality Officer at Tonic POS, emphasized the significance of this partnership by stating, "We are thrilled to partner with OpenTable, a brand synonymous with restaurant excellence. This native integration empowers our restaurant partners to leverage the power of their POS data within the OpenTable platform, unlocking valuable insights that drive operational efficiency and customer satisfaction."
The integration offers a range of benefits for restaurant operators. By linking POS data with reservation profiles, restaurants gain a holistic view of customer preferences, enabling them to personalize service and optimize operational efficiency. This data-driven approach also helps identify opportunities to increase check averages and make informed decisions about menu planning, staffing, and marketing strategies.
Robin Chiang, Chief Growth Officer at OpenTable, highlighted the company's commitment to empowering restaurants. "Our integration with Tonic POS allows us to further expand our ecosystem of partners, and ultimately deliver valuable insights that empower restaurants to uplevel the guest experiences," he said.
Tonic POS, a division of VersiTech, offers a cloud-based platform designed specifically for restaurants. With an easy-to-use interface and advanced reporting tools, it is available through a network of value-added resellers across the United States. Meanwhile, OpenTable, part of Booking Holdings, Inc. (BKNG, Financial), facilitates dining experiences for over 60,000 restaurants globally, contributing to more than 1.8 billion seatings annually.
