- Zoom Communications (ZM, Financial) introduces enhanced AI Companion capabilities with integrations across 16 third-party apps.
- New Custom AI Companion add-on offers cross-platform functionalities for $12 per user monthly.
- Core AI features now free with paid Zoom licenses, promoting enhanced productivity and collaboration.
Zoom Communications, Inc. (ZM) has announced significant upgrades to its AI Companion platform, expanding its integration capabilities to include 16 third-party applications. This integration includes popular platforms such as ServiceNow, Jira, Asana, and Box. The enhancements are aimed at improving workflow efficiency by allowing users to complete tasks across multiple systems without the need to exit Zoom.
One of the standout announcements is the new Custom AI Companion add-on, which is now available for online purchase at $12 per user per month. This add-on extends AI functionalities beyond Zoom to include other meeting platforms like Google Meet, thereby facilitating cross-platform meeting summaries, template customization, and custom avatar features. This strategic expansion positions Zoom as a central productivity hub, offering value even when users engage with competing platforms.
In addition to the add-on, Zoom has expanded its core AI Companion features without additional costs for paid Zoom license holders. New capabilities include real-time call questions, a voice recorder for in-person meetings, and meeting agenda creation. These features aim to bolster user productivity and streamline workflows across different business sectors such as sales, education, and professional services.
Overall, Zoom's strategic pivot to integrate its AI Companion across various platforms and applications not only enhances user experience but also opens new revenue streams by ensuring productivity tools remain a central element of modern business operations.
