- Phreesia (PHR, Financial) recognized as a top-rated vendor by Black Book Research for patient access and front-end management solutions in Revenue Cycle Management.
- 89% of healthcare professionals report front-end process issues impacting cash flow and denied claims.
- There is an increasing demand for automation in patient access, with 77% of organizations investing in such tools in 2024.
Phreesia (PHR), a leader in patient intake and activation, has been named by Black Book Research as one of the 2025 Top-Rated Vendors for Patient Access and Front-End Management Solutions in Revenue Cycle Management (RCM). This recognition highlights Phreesia's excellence in Patient Registration and Intake Solutions for ambulatory and physician practices, based on surveys from over 11,500 healthcare finance professionals and RCM specialists.
The annual survey underscores the critical nature of efficient front-end processes in healthcare, with 89% of respondents linking delays and inaccuracies to cash flow issues, denied claims, and poor patient satisfaction in 2024. Correspondingly, 77% of provider organizations have increased investments in automation tools for patient access and insurance verification, a significant jump from 63% in 2023.
Doug Brown, Founder of Black Book Research, emphasized the importance of automation and accuracy in revenue cycle success, lauding this year's top vendors for delivering measurable financial and patient experience improvements. Phreesia's consistent innovation aligns with the industry's move towards digital RCM solutions, evidenced by their handling of approximately 170 million patient visits in 2024.
For more details regarding Phreesia's solutions, visit their website at www.phreesia.com.
