Yext Inc (YEXT) Unveils Insights on AI Search Behavior in New Report | YEXT stock news

Exploring Consumer Trust and Adoption of AI Tools in Brand Discovery

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3 days ago

Summary

Yext Inc (YEXT, Financial), a leader in brand visibility solutions, has released a comprehensive report titled "The Rise of AI Search Archetypes," which examines how consumers are increasingly adopting and trusting AI tools for brand discovery and decision-making. The report, based on a global survey conducted with Researchscape, highlights significant shifts in consumer search behavior as AI becomes more integrated into daily online activities. The press release was issued on October 25, 2023.

Positive Aspects

  • 62% of consumers now trust AI for brand decisions, equating it with traditional search methods.
  • AI search tools are used daily by 43% of consumers, indicating widespread adoption.
  • 75% of respondents report increased use of new search tools compared to the previous year.
  • AI is a preferred tool for quick answers, with 29% of users turning to it first for fast, factual responses.

Negative Aspects

  • 57% of consumers still prefer traditional search engines for sensitive topics like personal, medical, or financial information.
  • Only 10% of users trust the first AI-generated result, with 48% cross-checking information across platforms.
  • In local searches, only 19% trust AI tools compared to 45% who trust traditional search engines.

Financial Analyst Perspective

From a financial standpoint, Yext Inc's report underscores the growing importance of AI in consumer decision-making processes, which could drive demand for Yext's brand visibility solutions. As AI tools become more trusted and integrated into daily life, companies like Yext that offer AI-optimized brand management services are well-positioned to capitalize on this trend. Investors might view this as a positive indicator of potential growth in Yext's market share and revenue streams.

Market Research Analyst Perspective

The report provides valuable insights into evolving consumer behaviors, highlighting a generational divide in the adoption of AI tools. Younger generations, particularly Gen Z and Millennials, are more inclined to use AI for idea generation and quick insights, while older generations remain loyal to traditional search methods. This suggests a need for brands to tailor their digital strategies to cater to diverse consumer preferences, ensuring consistent and accurate information across all platforms to maintain visibility and trust.

FAQs

What is the main focus of Yext Inc's new report?

The report focuses on how consumers are adopting and trusting AI tools for brand discovery and decision-making.

How many consumers participated in the survey?

The survey included responses from 2,237 consumers across the U.S., U.K., France, and Germany.

What percentage of consumers trust AI for brand decisions?

62% of consumers trust AI to guide their brand decisions.

How does AI compare to traditional search engines in local searches?

Only 19% of consumers trust AI tools for local searches compared to 45% who trust traditional search engines.

Read the original press release here.

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Disclosures

I/We may personally own shares in some of the companies mentioned above. However, those positions are not material to either the company or to my/our portfolios.