Q3 2025 ADT Inc Earnings Call Transcript

Nov 04, 2025 / 03:00PM GMT
Release Date Price: $8.08 (-8.08%)

Key Points

Positve
  • ADT Inc (ADT) reported a 4% increase in total revenue, reaching $1.3 billion for the third quarter of 2025.
  • Adjusted EBITDA grew by 3% to $676 million, with adjusted earnings per diluted share up 15% year-over-year to $0.23.
  • The company generated $709 million in adjusted free cash flow year-to-date, marking a 36% increase.
  • ADT Inc (ADT) returned $746 million to shareholders through share repurchases and dividends year-to-date.
  • The ADT+ platform is gaining traction, with 25% of new customer additions opting for this platform, leading to increased installation revenue and anticipated stronger retention.
Negative
  • Customer attrition ticked up to 13%, which is above the company's budgeted levels.
  • Gross subscriber additions were down year-over-year, primarily due to fewer bulk account purchases.
  • The recurring monthly revenue balance increased only by 1% year-over-year, indicating slower growth in this area.
  • Non-payment cancellations and voluntary losses were higher than the previous year, reflecting challenges in customer retention.
  • The company faces ongoing macroeconomic uncertainties, including tariff pressures and elevated interest rates, which could impact future performance.
Operator

Hello, and thank you for standing by. My name is Mark, and I will be your conference operator today. At this time, I would like to welcome everyone to the ADT third quarter 2025 earnings conference call. (Operator Instructions)

Now I would like to turn the call over to Elizabeth Landers, Vice President, Investor Relations. Please go ahead.

Elizabeth Landers
ADT Inc - Vice President - Investor Relations

Good morning, and thank you for joining us to discuss ADT's third quarter 2025 results. Today's speakers are Jim DeVries, ADT's Chairman, President and CEO; and Jeff Likosar, our CFO. After their prepared remarks, we'll open the call for analyst questions. This morning, we issued a press release and presentation summarizing our financial results.

Those are available at investor.adt.com. We'll reference our non-GAAP financial measures today. Reconciliations to the most comparable GAAP measures are included in the earnings presentation on our website. Unless noted otherwise, all financials and metrics discussed reflect continuing operations. Non

Already have an account? Log in
Get the full story
Access to All Earning Calls and Stock Analysis
30-Year Financial on one screen
All-in-one Stock Screener with unlimited filters
Customizable Stock Dashboard
Real Time Insider Trading Transactions
8,000+ Institutional investors’ 13F holdings
Powerful Excel Add-in and Google sheets Add-on
All data downloadable
Quick customer support
And much more...
30-Day 100% money back guarantee
Subscription fee may be tax deductible.
Excellent
4.6 out of 5 Trustpilot