Q1 2026 ADT Inc Earnings Call Transcript
Key Points
- ADT Inc (ADT) reported a strong start to 2026 with adjusted free cash flow of $414 million, up 80% year-over-year.
- The company achieved a 10% increase in adjusted earnings per diluted share, reaching $0.23.
- ADT Inc (ADT) is expanding its ADT+ platform, with 30% of new customer additions including this service, and plans to transition more dealers to the platform.
- The company is investing in AI technology to improve customer service and operational efficiency, leading to improved Net Promoter Scores and reduced costs.
- ADT Inc (ADT) launched ADT Blue, a new product line targeting value-conscious and DIY customers, expanding its market reach.
- Gross revenue attrition remained at 13.1%, indicating challenges in retaining customers.
- The company experienced a decline in gross new subscriber additions, partly due to tightening credit standards and reduced reliance on high-cost channels.
- ADT Inc (ADT) did not complete any bulk acquisitions in Q1 2026, missing opportunities for subscriber growth.
- Higher advertising spending and other investments are expected to result in lower sequential earnings per share in the second quarter.
- The company recorded an increase in its allowance for credit losses, reflecting challenges in managing non-payment risks.
Hello, and welcome to ADT first-quarter 2026 earnings conference call. Please note that this call is being recorded. (Operator Instructions)
I will now hand the call over to Elizabeth Landers, Vice President of Investor Relations. Please go ahead.
Good morning and thank you for joining us today to discuss ADT's first-quarter 2026 results.
Speaking on today's call are Jim DeVries, our Chairman, President and Chief Executive Officer; and Jeff Likosar, our Chief Financial Officer. Following their prepared remarks, we'll be joined by Omar Khan, our Chief Business Officer, and will open the call for analyst questions. Earlier today, we issued a press release and an earnings presentation summarizing our results. Both are available on the Investor Relations section of our website.
During today's call, we'll reference certain non-GAAP financial measures. Reconciliation to the most comparable GAAP measures can be found in the earnings presentation. Unless otherwise noted, all financials and
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