Half Year 2025 CM.com NV Earnings Call Transcript
Key Points
- CM.com (XAMS:CMCOM) launched the Halo platform, a fully compliant agent AI studio, which has become central to their business model, driving 30% month-over-month revenue growth since its launch.
- The company introduced a ticketing resale platform, allowing event organizers to control ticket sales and prices, which is expected to enhance customer satisfaction and market control.
- CM.com (XAMS:CMCOM) reported improved gross margins, remaining well above 30%, indicating efficient cost management despite revenue challenges.
- The company has successfully integrated its customer data, communication, and payment platforms through the Halo AI platform, enhancing customer engagement capabilities.
- CM.com (XAMS:CMCOM) has maintained a strong balance sheet with a reduced net debt position and improved financial flexibility, supported by a major financing event in early 2025.
- Revenue declined by 7% year-over-year, primarily due to a weaker performance in the volatile part of the Connect business and the absence of a large WhatsApp campaign from the previous year.
- The Pay business unit experienced a 20% year-over-year decline in gross profit, impacted by product mix, pricing changes, and a slower market in the events industry.
- The company anticipates EBITDA for the full year to be at the lower end of the guided range of EUR22 million to EUR27 million, reflecting challenges in achieving expected growth.
- The volatile component of the Connect business showed a significant year-over-year decline, affecting overall financial performance and creating uncertainty in future projections.
- CM.com (XAMS:CMCOM) is undergoing a transition with the CFO, Joerg De Graaf, stepping down in November 2025, which may impact leadership stability during this period.
Good morning all and welcome to the half year 2025 earnings webcast of CM.com. My name is Serge Enneman, Head of Investor Relations, and I will coordinate this webcast on behalf of CM.com. As you probably are aware, we will first show video summarizing the key highlights of the first six months of 2025. After that, we will have a Q&A session with the analysts present on this call.
Sitting here next to me are Jeroen Van Glabbeek, CEO of CM.com, and Joerg De Graaf, the CFO of CM.com. They will present the highlights in the upcoming video and later answer the questions of the analysts present in this webcast.
Before we start the video, please be reminded of the forward-looking statements for this presentation. If you choose to continue and watch the video, you are bound by these statements. With this now out of the way, I would now like to ask the operator to start the video.
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