Full Year 2025 CM.com NV Earnings Call Transcript
Key Points
- CM.com (FRA:2DS) achieved a record EBITDA of EUR18.4 million in 2025, marking a 12% increase year-on-year.
- Annual recurring revenue grew by 7% to EUR35.9 million, highlighting the strength of the subscription-based business model.
- The company achieved record messaging volumes in 2025, with a 10% increase to 9.1 billion messages.
- Gross margin improved to 31.3% in 2025, marking the fourth consecutive year of margin expansion.
- The launch of the HALO Agentic AI platform has driven a 44% quarter-on-quarter revenue increase in Q4 2025, showcasing strong adoption of AI-driven engagement capabilities.
- Overall revenue decreased by 5% to EUR259.4 million in 2025, primarily due to foreign exchange effects and lower CPaaS activity from some large clients.
- The net loss for the year was EUR3.8 million, although this was an improvement from the EUR19.8 million loss in 2024.
- The cash balance at year-end was lower than anticipated, partly due to a reduction in payables.
- ARR growth is not accelerating as quickly as desired, and HALO's growth, while impressive, is not yet substantial enough to significantly impact overall revenue.
- There is some price pressure in the messaging segment, and the global economic tensions have affected messaging volumes from large clients.
Hello, and welcome to the CM.com's fourth quarter and full year 2025 results webcast, hosted by CEO, Jeroen van Glabbeek; and CFO, Geert Beullens. Thank you for joining us today. (Operator Instructions)
Before we begin, I would like to remind you that during this call, we may make forward-looking statements. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Forward-looking statements include, but are not limited to, statements regarding our financial outlook, strategic priorities, market developments and future performance.
We are under no obligation to update any forward-looking statements made during this call, except as required by law. With that, I would now like to hand over to Jeroen van Glabbeek and Geert Beullens. Please gentlemen, go ahead.
Yes. Thank you. Welcome, everyone, and thank you for
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