Q3 2025 Trupanion Inc Earnings Call Transcript

Nov 6, 2025 / 09:30 PM GMT

Release Date Price: €36.01 (-1.56%)

Transcript 10-Q8-K

Key Points

Positve

Trupanion Inc (TRUP) reported a 45% year-over-year increase in net pet additions for the third consecutive quarter.
The company achieved record subscription adjusted operating income of $39 million, marking a 27% increase year over year.
Subscription adjusted operating margin reached a new high of 15.5%.
Trupanion Inc (TRUP) reported a strong free cash flow generation of $23.9 million, up from $13.4 million last year.
The company announced a new partnership with BMO Insurance, expanding its reach in Canada.

Negative

The average pet acquisition cost increased to $290 per pet, up from $243 in the prior year period.
Growth in the 'other business' segment is expected to decelerate as new pet enrollments are halted in most US states for a major partner.
The European subscription segment has limited investment currently, focusing on stabilization before reinvestment.
Inflation pressures remain a concern, with pricing adjustments necessary to maintain value propositions.
The partnership with Aflac is still in its early stages, with no significant contributions expected in the near term.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

TRUP.OQ - Trupanion Inc
Q3 2025 Trupanion Inc Earnings Call
Nov 06, 2025 / 09:30PM GMT

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Presentation
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Unidentified_1 [1]
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Good day and welcome to the Trupanion 3rd quarter 2025 earnings conference call.

Today's call, which is being recorded, is scheduled to last about an hour, including remarks.

I would now like to turn the call over to Gil Medgard, Director of Investor Relations.

Thank you and over to you.

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Unidentified_2 [2]
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Good afternoon and welcome to Dupanja's 3rd quarter 2025 financial results conference call. Participating on today's call are Maggy Too, Chief Executive Officer and President, and Fouad Kosi, Chief Financial Officer. For ease of

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