Q2 2025 ING Groep NV Earnings Call Transcript

Jul 31, 2025 / 07:00 AM GMT

Transcript

Key Points

Positve

ING Groep NV (ING) reported strong growth in its mobile primary customer base, adding over 300,000 customers in Q2 2025, contributing to a total of 1.1 million new customers in the past year.
The company achieved significant growth in its loan book, with net core lending in retail banking increasing by €11.3 billion, primarily driven by mortgages.
Fee income increased by 11% in the first half of 2024, now comprising almost 20% of total income, with a target of €5 billion in fee income by 2027.
ING Groep NV (ING) continues to support clients in their sustainability transitions, with sustainable finance volumes rising 19% to €68 billion.
The company has consistently delivered a yield of more than 15% in recent quarters, supported by cash dividends and share buybacks, totaling close to €30 billion since 2021.

Negative

Demand for long-term corporate loans remains subdued due to ongoing macroeconomic uncertainty.
The appreciation of the EUR had a negative impact of €37 million on commercial NII, affecting overall revenue.
The liability margin was pressured by the low ECB deposit rate and the impact of a promotional campaign in Germany.
Expenses rose by 4.5% year-on-year, driven by wage inflation and investments in business growth, despite efforts to offset costs through operational efficiencies.
The company's CET1 ratio decreased due to ongoing share buybacks, partially offset by quarterly net profit.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

INGA.AS - ING Groep NV
Q2 2025 ING Groep NV Earnings Call
Jul 31, 2025 / 07:00AM GMT

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Presentation
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Unidentified_1 [1]
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Good morning. This is Saskia welcoming you to ING's 2nd quarter 2025 conference call.

Before handing this conference call over to Stephen van Reiswig, Chief Executive Officer of ING Group, let me first say that today's comments may include forward-looking statements such as statements regarding future developments in our business, expectations for our future financial performance, and any statement not involving a historical fact.

Actual results may differ materially from those projected in any forward-looking statement.

A discussion of factors that may cause actual results to differ from those in any forward-looking statement is contained in our public filings, including our most recent annual report on Form 20 filed

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