Q4 2025 SoundThinking Inc Earnings Call Transcript

Mar 3, 2026 / 09:30 PM GMT

Release Date Price: $7.83 (+0.64%)

Transcript 8-K

Key Points

Positve

SoundThinking Inc (SSTI) reported record full-year revenue of $104.1 million, representing a 2% increase over 2024.
The company successfully expanded its ShotSpotter service to 10 new cities and 2 universities, and expanded with 11 current customers in 2025.
SoundThinking Inc (SSTI) achieved a 99% revenue retention rate for 2025, despite the non-renewal of the Chicago contract.
The company is making strategic investments in AI and has added new leadership to bolster sales execution capabilities.
SoundThinking Inc (SSTI) is seeing strong momentum in its SafePoint business, with $1.6 million in bookings from 11 customers, and expects to add $4 million in ARR in 2026.

Negative

The company reduced its full-year 2026 revenue guidance from $114-$116 million to $109-$111 million due to delays in expected bookings and deployments.
SoundThinking Inc (SSTI) experienced a decrease in adjusted EBITDA from $1.7 million in the prior year period to $1.3 million in Q4 2025.
The company's GAAP net loss for the year was approximately $9.4 million, slightly higher than the $9.2 million loss in the prior year.
There is an expected ARR attrition of approximately $3 million in 2026, primarily related to budget challenges faced by ShotSpotter customers.
The company is facing delays in the execution of significant contracts, such as the Crime Tracer deployment in a new state and the ShotSpotter renewal in Puerto Rico.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

SSTI.OQ - Soundthinking Inc
Q4 2025 SoundThinking Inc Earnings Call
Mar 03, 2026 / 09:30PM GMT

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Presentation
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Unidentified_1 [1]
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Good afternoon and welcome to Sound Thinking's 4th quarter and full year 2025 earnings conference call.

My name is Diego and I will be your operator for today's call.

Joining us are Sound Thinking CEO Ralph Clark and CFO Alan Stewart.

Please note that certain information discussed on the call today will include forward-looking statements for our future events and sound thinking business strategy and future financial and operating performance.

These forward-looking statements are only predictions and are subject to risks and uncertainties that are difficult to predict and may cause actual results to differ materially from those stated or implied by those statements.

Certain of these risks,

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