TTEC Holdings Inc (STU:TH1)

Q1 2025 TTEC Holdings Inc Earnings Call Transcript

May 9, 2025 / 12:30 PM GMT

Release Date Price: €3.5 (-2.23%)

Transcript 10-Q8-K

Key Points

Positve

TTEC Holdings Inc (TTEC) reported first-quarter revenue of $534 million, exceeding their forecasted plan.
The company's EBITDA increased to $56 million, up from $55 million in the prior year, driven by improved margins.
TTEC Holdings Inc (TTEC) is expanding its market reach with complex AI-enabled solutions and strengthening partnerships with hyperscalers.
The company has made significant progress in signing new large enterprise clients and expanding its share of wallet with existing clients.
TTEC Holdings Inc (TTEC) has been recognized with multiple Stevie Awards for excellence in sales and service, highlighting their innovation in AI solutions.

Negative

Revenue declined by 7.4% compared to the prior year, primarily due to a decrease in lower-margin one-time on-premise product sales.
The company faces challenges due to clients' cautious approach in the current economic environment, impacting their investment decisions.
Foreign exchange had a negative impact on revenue, although it positively impacted operating income.
The digital segment's backlog is slightly down from the previous year, indicating potential challenges in future revenue growth.
There is uncertainty about the global economic environment, which may affect the company's performance in the second half of the year.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

TTEC.OQ - TTEC Holdings Inc
Q1 2025 TTEC Holdings Inc Earnings Call
May 09, 2025 / 12:30PM GMT

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Presentation
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Unidentified_1 [1]
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Welcome to TSA's first quarter 2025 earnings conference call. I would like to remind all parties that you will be at a listen-only mode until the question and answer session.

This call is being recorded at the request of TTech. I would now like to turn the call over to Belta, CTech Group Vice President, corporate finance.

Thank you, sir. You may begin.

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Unidentified_2 [2]
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Good morning and thank you for joining us today.

TTech is hosting this call to discuss its first quarter results for the period ended March 31, 2025.

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