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Zendesk (Zendesk) ROC % : -14.11% (As of Sep. 2022)


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What is Zendesk ROC %?

ROC % measures how well a company generates cash flow relative to the capital it has invested in its business. It is also called ROIC %. Zendesk's annualized return on capital (ROC %) for the quarter that ended in Sep. 2022 was -14.11%.

As of today (2024-05-11), Zendesk's WACC % is 8.00%. Zendesk's ROC % is -15.09% (calculated using TTM income statement data). Zendesk earns returns that do not match up to its cost of capital. It will destroy value as it grows.


Zendesk ROC % Historical Data

The historical data trend for Zendesk's ROC % can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

* Premium members only.

Zendesk ROC % Chart

Zendesk Annual Data
Trend Dec12 Dec13 Dec14 Dec15 Dec16 Dec17 Dec18 Dec19 Dec20 Dec21
ROC %
Get a 7-Day Free Trial Premium Member Only Premium Member Only -26.53 -17.95 -15.05 -11.67 -10.22

Zendesk Quarterly Data
Dec17 Mar18 Jun18 Sep18 Dec18 Mar19 Jun19 Sep19 Dec19 Mar20 Jun20 Sep20 Dec20 Mar21 Jun21 Sep21 Dec21 Mar22 Jun22 Sep22
ROC % Get a 7-Day Free Trial Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only -9.53 -10.44 -14.20 -21.18 -14.11

Zendesk ROC % Calculation

Zendesk's annualized Return on Capital (ROC %) for the fiscal year that ended in Dec. 2021 is calculated as:

ROC % (A: Dec. 2021 )
=NOPAT/Average Invested Capital
=Operating Income * ( 1 - Tax Rate % )/( (Invested Capital (A: Dec. 2020 ) + Invested Capital (A: Dec. 2021 ))/ count )
=-166.684 * ( 1 - -3.17% )/( (1519.599 + 1844.698)/ 2 )
=-171.9678828/1682.1485
=-10.22 %

where

Invested Capital(A: Dec. 2020 )
=Total Assets - Accounts Payable & Accrued Expense - Excess Cash
=Total Assets - Accounts Payable & Accrued Expense - ( Cash, Cash Equivalents, Marketable Securities - max(0, Total Current Liabilities - Total Current Assets+Cash, Cash Equivalents, Marketable Securities))
=2157.279 - 54.349 - ( 971.023 - max(0, 692.642 - 1275.973+971.023))
=1519.599

Invested Capital(A: Dec. 2021 )
=Total Assets - Accounts Payable & Accrued Expense - Excess Cash
=Total Assets - Accounts Payable & Accrued Expense - ( Cash, Cash Equivalents, Marketable Securities - max(0, Total Current Liabilities - Total Current Assets+Cash, Cash Equivalents, Marketable Securities))
=2451.279 - 99.288 - ( 1015.883 - max(0, 911.339 - 1418.632+1015.883))
=1844.698

Zendesk's annualized Return on Capital (ROC %) for the quarter that ended in Sep. 2022 is calculated as:

ROC % (Q: Sep. 2022 )
=NOPAT/Average Invested Capital
=Operating Income * ( 1 - Tax Rate % )/( (Invested Capital (Q: Jun. 2022 ) + Invested Capital (Q: Sep. 2022 ))/ count )
=-221.708 * ( 1 - -6.2% )/( (1761.562 + 1575.442)/ 2 )
=-235.453896/1668.502
=-14.11 %

where

Invested Capital(Q: Jun. 2022 )
=Total Assets - Accounts Payable & Accrued Expense - Excess Cash
=Total Assets - Accounts Payable & Accrued Expense - ( Cash, Cash Equivalents, Marketable Securities - max(0, Total Current Liabilities - Total Current Assets+Cash, Cash Equivalents, Marketable Securities))
=2492.109 - 127.244 - ( 1158.243 - max(0, 967.078 - 1570.381+1158.243))
=1761.562

Invested Capital(Q: Sep. 2022 )
=Total Assets - Accounts Payable & Accrued Expense - Excess Cash
=Total Assets - Accounts Payable & Accrued Expense - ( Cash, Cash Equivalents, Marketable Securities - max(0, Total Current Liabilities - Total Current Assets+Cash, Cash Equivalents, Marketable Securities))
=2476.159 - 120.217 - ( 1337.81 - max(0, 936.569 - 1717.069+1337.81))
=1575.442

Note: The Operating Income data used here is four times the quarterly (Sep. 2022) data.

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.


Zendesk  (NYSE:ZEN) ROC % Explanation

ROC % measures how well a company generates cash flow relative to the capital it has invested in its business. It is also called ROIC %. The reason book values of debt and equity are used is because the book values are the capital the company received when issuing the debt or receiving the equity investments.

There are four key components to this definition. The first is the use of operating income or EBIT rather than net income in the numerator. The second is the tax adjustment to this operating income or EBIT, computed as a hypothetical tax based on an effective or marginal tax rate. The third is the use of book values for invested capital, rather than market values. The final is the timing difference; the capital invested is from the end of the prior year whereas the operating income or EBIT is the current year's number.

Why is ROC % important?

Because it costs money to raise capital. A firm that generates higher returns on investment than it costs the company to raise the capital needed for that investment is earning excess returns. A firm that expects to continue generating positive excess returns on new investments in the future will see its value increase as growth increases, whereas a firm that earns returns that do not match up to its cost of capital will destroy value as it grows.

As of today, Zendesk's WACC % is 8.00%. Zendesk's ROC % is -15.09% (calculated using TTM income statement data). Zendesk earns returns that do not match up to its cost of capital. It will destroy value as it grows.


Be Aware

Like ROE % and ROA %, ROC % is calculated with only 12 months of data. Fluctuations in the company's earnings or business cycles can affect the ratio drastically. It is important to look at the ratio from a long term perspective.


Zendesk ROC % Related Terms

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Zendesk (Zendesk) Business Description

Traded in Other Exchanges
N/A
Address
989 Market Street, San Francisco, CA, USA, 94103
Founded in 2007, Zendesk provides a portfolio of customer engagement software solutions via single applications or the Sunshine suite. Its software unifies customer communication and data across various channels and business units, and simplifies customer service and engagement across self service, phone, chat, messaging, and email.
Executives
Norman Gennaro officer: SVP, Worldwide Sales 1019 MARKET STREET, SAN FRANCISCO CA 94103
Jeffrey J Titterton officer: SVP, Marketing PLANETOUT INC., P.O. BOX 500, SAN FRANCISCO CA 94104
Adrian Mcdermott officer: SVP of Product Development C/O ZENDESK, INC., 989 MARKET STREET, SUITE 300, SAN FRANCISCO CA 94103
Mikkel Svane director, officer: Chairman and CEO C/O ZENDESK, INC., 989 MARKET STREET, SUITE 300, SAN FRANCISCO CA 94103
Pat Copeland officer: Chief Engineering Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Ronald J Pasek director 101 INNOVATION DRIVE, SAN JOSE CA 95134
John Geschke officer: SVP, GC and Secretary C/O ZULILY, INC., 2601 ELLIOTT AVENUE, SUITE 200, SEATTLE WA 98101
Andrea Nieto officer: Chief People Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Soren Abildgaard officer: EVP of Engineering ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Archana Agrawal director C/O MONGODB, INC., 1633 BROADWAY, 38TH FLOOR, NEW YORK NY 10019
L Michelle Wilson director PO BOX 81226, SEATTLE WA 98108-1226
Shelagh Glaser officer: Chief Financial Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Inamarie Johnson officer: Chief People Officer 1019 MARKET STREET, SAN FRANCISCO CA 94103
Alex Constantinople officer: Chief Marketing Officer 133 7TH AVE, SAN FRANCISCO CA 94118
Marc Cabi officer: Deputy Chief Financial Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103