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Zendesk (Zendesk) Operating Margin % : -13.30% (As of Sep. 2022)


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What is Zendesk Operating Margin %?

Operating Margin % is calculated as Operating Income divided by its Revenue. Zendesk's Operating Income for the three months ended in Sep. 2022 was $-55 Mil. Zendesk's Revenue for the three months ended in Sep. 2022 was $417 Mil. Therefore, Zendesk's Operating Margin % for the quarter that ended in Sep. 2022 was -13.30%.

Good Sign:

Zendesk Inc operating margin is expanding. Margin expansion is usually a good sign.

The historical rank and industry rank for Zendesk's Operating Margin % or its related term are showing as below:

ZEN' s Operating Margin % Range Over the Past 10 Years
Min: -63.17   Med: -27.49   Max: -12.45
Current: -16.16


ZEN's Operating Margin % is not ranked
in the Software industry.
Industry Median: 3.135 vs ZEN: -16.16

Zendesk's 5-Year Average Operating Margin % Growth Rate was 16.30% per year.

Zendesk's Operating Income for the three months ended in Sep. 2022 was $-55 Mil. Its Operating Income for the trailing twelve months (TTM) ended in Sep. 2022 was $-257 Mil.


Zendesk Operating Margin % Historical Data

The historical data trend for Zendesk's Operating Margin % can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

* Premium members only.

Zendesk Operating Margin % Chart

Zendesk Annual Data
Trend Dec12 Dec13 Dec14 Dec15 Dec16 Dec17 Dec18 Dec19 Dec20 Dec21
Operating Margin %
Get a 7-Day Free Trial Premium Member Only Premium Member Only -24.68 -23.04 -19.97 -15.14 -12.45

Zendesk Quarterly Data
Dec17 Mar18 Jun18 Sep18 Dec18 Mar19 Jun19 Sep19 Dec19 Mar20 Jun20 Sep20 Dec20 Mar21 Jun21 Sep21 Dec21 Mar22 Jun22 Sep22
Operating Margin % Get a 7-Day Free Trial Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only -11.21 -12.81 -15.61 -22.71 -13.30

Competitive Comparison of Zendesk's Operating Margin %

For the Software - Application subindustry, Zendesk's Operating Margin %, along with its competitors' market caps and Operating Margin % data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.


Zendesk's Operating Margin % Distribution in the Software Industry

For the Software industry and Technology sector, Zendesk's Operating Margin % distribution charts can be found below:

* The bar in red indicates where Zendesk's Operating Margin % falls into.



Zendesk Operating Margin % Calculation

Operating Margin % - also known as operating income margin, operating profit margin and return on sales (ROS) - is the ratio of Operating Income divided by net sales or Revenue, usually presented in percent.

Zendesk's Operating Margin % for the fiscal year that ended in Dec. 2021 is calculated as

Operating Margin %=Operating Income (A: Dec. 2021 ) / Revenue (A: Dec. 2021 )
=-166.684 / 1338.603
=-12.45 %

Zendesk's Operating Margin % for the quarter that ended in Sep. 2022 is calculated as

Operating Margin %=Operating Income (Q: Sep. 2022 ) / Revenue (Q: Sep. 2022 )
=-55.427 / 416.861
=-13.30 %

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.


Zendesk  (NYSE:ZEN) Operating Margin % Explanation

Just like Gross Margin %, it is important to see a company maintains its operating margin over time. Among the same industry, a company with higher operating margin is more efficient in its operation. It is also more stable during industry slowdown or recessions. Peter Lynch prefers those with higher margins than those with lower margins.


Be Aware

Operating Margin % can be manipulated by adjusting the rate of depreciation, depletion and amortization (DDA).

If a company is facing competition, its Operating Margin % may decline. Often the Operating Margin % declines well before the company's Revenue or even profit decline. Therefore, Operating Margin % is a very important indicator of whether the company is facing problems.

For instance, by 2012, Nokia (NOK)'s problems were well known and its stock had lost more than 90% of its market value since 2007. But Nokia’s Operating Margin % had already been in decline since 2002, although its Earnings per Share (Diluted) were still rising. Investors who paid attention to Operating Margin % would have avoided this huge loss. The same can be said for Research-in-Motion (RIMM).

Therefore, Operating Margin % is a very important screening filter for GuruFocus. GuruFocus's Buffett-Munger screener requires that the profit margin is either consistent or expanding. The Model Portfolio of the Buffett-Munger screener has outperformed the market every year since inception in 2009.


Zendesk Operating Margin % Related Terms

Thank you for viewing the detailed overview of Zendesk's Operating Margin % provided by GuruFocus.com. Please click on the following links to see related term pages.


Zendesk (Zendesk) Business Description

Traded in Other Exchanges
N/A
Address
989 Market Street, San Francisco, CA, USA, 94103
Founded in 2007, Zendesk provides a portfolio of customer engagement software solutions via single applications or the Sunshine suite. Its software unifies customer communication and data across various channels and business units, and simplifies customer service and engagement across self service, phone, chat, messaging, and email.
Executives
Norman Gennaro officer: SVP, Worldwide Sales 1019 MARKET STREET, SAN FRANCISCO CA 94103
Jeffrey J Titterton officer: SVP, Marketing PLANETOUT INC., P.O. BOX 500, SAN FRANCISCO CA 94104
Adrian Mcdermott officer: SVP of Product Development C/O ZENDESK, INC., 989 MARKET STREET, SUITE 300, SAN FRANCISCO CA 94103
Mikkel Svane director, officer: Chairman and CEO C/O ZENDESK, INC., 989 MARKET STREET, SUITE 300, SAN FRANCISCO CA 94103
Pat Copeland officer: Chief Engineering Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Ronald J Pasek director 101 INNOVATION DRIVE, SAN JOSE CA 95134
John Geschke officer: SVP, GC and Secretary C/O ZULILY, INC., 2601 ELLIOTT AVENUE, SUITE 200, SEATTLE WA 98101
Andrea Nieto officer: Chief People Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Soren Abildgaard officer: EVP of Engineering ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Archana Agrawal director C/O MONGODB, INC., 1633 BROADWAY, 38TH FLOOR, NEW YORK NY 10019
L Michelle Wilson director PO BOX 81226, SEATTLE WA 98108-1226
Shelagh Glaser officer: Chief Financial Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103
Inamarie Johnson officer: Chief People Officer 1019 MARKET STREET, SAN FRANCISCO CA 94103
Alex Constantinople officer: Chief Marketing Officer 133 7TH AVE, SAN FRANCISCO CA 94118
Marc Cabi officer: Deputy Chief Financial Officer ZENDESK, INC., 989 MARKET STREET, SAN FRANCISCO CA 94103