LivePerson (MEX:LPSN) Moat Score: 6/10 (As of Jul. 05, 2026)


MEX:LPSN LivePerson Inc MEX:LPSN
31 GF Score
Price MXN48.59
GF Value MXN150.81
! 5 Warning Signs
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What is LivePerson Moat Score?

LivePerson MEX:LPSN 31 Moat Score is 6 as of Jul. 05, 2026. GuruFocus rates MEX:LPSN with a GF Score™ of 31/100 and a GF Value™ of MXN150.81. The stock has 5 warning signs investors should review. Among 2,838 Software companies, LivePerson ranks better than 97.89% on this metric.

LivePerson has the Moat Score of 6, which implies that the company might have Narrow Moat - Strong narrow moat, clearly distinguishable but not wide.

LivePerson has Narrow Moat: LivePerson Inc has a strong narrow moat due to its robust network effects and customer switching costs in the AI-driven customer engagement space. Its continuous innovation and established brand contribute to its competitive position, but it lacks the scale for a wide moat.

Moat Score is a ranking system developed by GuruFocus to assess a company's ability to sustain a competitive advantage, rated on a scale from 0 to 10. It takes into account key factors such as market leadership, cost advantages, network effects, customer switching costs, and more.

The company's Moat Score is based on these criteria:

1. Market leadership and sustainable market share
2. Network effects and significant customer switching costs
3. Valuable intellectual property and patents
4. Strong brand strength and deep customer loyalty
5. Durable cost advantages (e.g., economies of scale, proprietary technology)
6. Significant regulatory barriers and exclusive licenses
7. Superior distribution network
8. Strong and sustainable pricing power
9. Consistent and impactful innovation and R&D capabilities

Based on the research, GuruFocus believes LivePerson might have Narrow Moat - Strong narrow moat, clearly distinguishable but not wide.

LivePerson  (MEX:LPSN) Moat Score Explanation

The Moat Score ranges from 0 to 10, with 10 as the highest. GuruFocus divided Moat Score into following 8 categories:

Moat Score Moat Level
10Wide Moat - Exceptionally dominant and durable wide moat
8 - 9Wide Moat - Clear and robust wide moat
7Wide Moat - Entry-level wide moat, clearly possessing durable advantages
6Narrow Moat - Strong narrow moat, clearly distinguishable but not wide
5Narrow Moat - Solid narrow moat
4Narrow Moat - Discernible but modest moat
1 - 3No Moat - Very weak/transient advantages
0No Moat - No discernible moat

LivePerson Moat Score Related Terms

MEX:LPSN vs CRMZ, BMR, SAGT: Moat Score Comparison

For the Software - Application subindustry, LivePerson's Moat Score, along with its competitors' market caps and Moat Score data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.

LivePerson Moat Score vs Software Industry

For the Software industry and Technology sector, LivePerson's Moat Score distribution charts can be found below:

* The bar in red indicates where LivePerson's Moat Score falls into.


MEX:LPSN
31GF Score
LivePerson Inc MEX:LPSN
Moat Score is just one metric. See GF Score™, valuation, warning signs, and more.
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Frequently Asked Questions Learn more about Moat Score →
What does a Moat Score of 6 mean?
LivePerson (MEX:LPSN) has a Moat Score of 6 as of Jul. 05, 2026. Moat Score is a ranking system developed by GuruFocus to assess a company's ability to sustain a competitive advantage, rated on a scale from 0 to 10. It takes into account key factors such as market leadership, cost advantages, network effects, customer switching costs, and more. According to the industry distribution chart, LivePerson ranks #60 out of 2838 companies in the Software industry, placing it in the top 2.1%.
Is LivePerson's Moat Score too high?
LivePerson's current Moat Score is 6. Based on the distribution chart, LivePerson ranks #60 out of 2838 companies in the Software industry, which is in the top quartile — a strong position relative to peers. Overall, LivePerson has a GF Score™ of 31/100, reflecting its overall financial health beyond just this single metric.
How does LivePerson's Moat Score compare to CRMZ and BMR?
According to the Software industry distribution chart, LivePerson ranks #60 out of 2838 companies for Moat Score. This places LivePerson in the top 2% of its industry — outperforming the majority of peers. See the competitive comparison table and distribution chart on this page for a detailed peer-by-peer breakdown.
What is a good Moat Score for a Software company?
A good Moat Score depends on the Software industry context. However, Moat Score should not be evaluated in isolation — investors should consider it alongside profitability, growth, and financial strength metrics. Use the industry distribution chart on this page to see where any company falls relative to its peers.
What does a high Moat Score mean?
A high Moat Score can signal that a stock is expensive relative to its fundamentals. Moat Score is a ranking system developed by GuruFocus to assess a company's ability to sustain a competitive advantage, rated on a scale from 0 to 10. It takes into account key factors such as market leadership, cost advantages, network effects, customer switching costs, and more. LivePerson's current Moat Score is 6. However, context matters — high-growth companies often justify higher valuations. Always evaluate alongside other metrics like GF Score™ and GF Value™.
Is LivePerson stock overvalued right now?
LivePerson (MEX:LPSN) has a current Moat Score of 6. The stock's GF Value™ is MXN150.81, compared to a current price of MXN48.59 — trading 67.8% below its estimated fair value. The current Moat Score is 6. LivePerson's overall GF Score™ is 31/100 with 5 warning signs to review. Investors should evaluate multiple metrics — including profitability, growth, and financial strength — before making a decision.
How is Moat Score calculated?
Moat Score is calculated from a company's financial statements. For LivePerson (MEX:LPSN), the current Moat Score is 6 as of Jul. 05, 2026. GuruFocus calculates this using data sourced from SEC filings and annual reports. See the calculation section and 30-year financial data on this page for the full breakdown.

Is LivePerson (MEX:LPSN) Overvalued in 2026?

Based on GuruFocus' analysis, LivePerson stock appears to be undervalued. The current stock price of MXN48.59 is trading 67.8% below its estimated GF Value™ of MXN150.81.

Key valuation signals for MEX:LPSN:

  • Moat Score: 6
  • GF Value™: MXN150.81 vs. price of MXN48.59 (67.8% below fair value)
  • GF Score™: 31/100 with 5 warning signs

No single metric tells the full story. See the MEX:LPSN stock analysis page for a complete view including 30-year financials, guru trades, and insider activity.

LivePerson Business Description

Address 530 7th Avenue, Floor M1, New York, NY, USA, 10018
LivePerson Inc is the enterprise leader in digital customer conversation. The Conversational Cloud, the Companies enterprise-class digital customer conversation platform, is trusted by the brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments, and systems, increase agent productivity, and deliver more personalized, AI-empowered customer experiences. The company has a presence in the United States, Asia-Pacific, Latin America, and Europe.
31GF Score

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Moat Score is just one metric. See GF Value™, 30-year financials, guru trades, warning signs, and more.

MXN48.59
Price
MXN150.81
GF Value