Preliminary Q4 2021 AO World PLC Earnings Call Transcript
Good morning, and welcome to AO's full year results presentation. It has definitely been a very different year for all of us. At AO, we've seen significant strategic, operational and financial progress, a real step-change year. And we're updating you differently today as well. We think understanding the AO journey is really important. So Mark will run you through the financials in a moment, and then you'll hear more from me. At the end of the presentation, we'll be hosting a Q&A. So please stay on and don't be shy with your questions.
Good morning, and thank you, John. This has been a phenomenal 12 months, and one that has accelerated the strategic and market progress we've made over the last couple of years.
Total group revenue grew by 62% to GBP 1.7 billion. This came mainly from product sales, which increased as we all switched to online shopping when nonessential stores were shut. The mix of products in high demand
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