PLDT (PHI) Churn Rate %: 0.00% (As of . 20)

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PHI PLDT Inc PHI
76 GF Score
Price $18.20
GF Value $21.06
Valuation Modestly Undervalued
! 5 Warning Signs
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What is PLDT Churn Rate %?

PLDT PHI -1.09% 76 Churn Rate % is 0.00% as of . 20. GuruFocus rates PHI with a GF Score™ of 76/100 and a GF Value™ of $21.06 (Modestly Undervalued). The stock has 5 warning signs investors should review.

Churn Rate %, also known as the rate of attrition or customer churn, is a measure of the percentage of customers who stop doing business with the company over a specific period.

The historical rank and industry rank for PLDT's Churn Rate % or its related term are showing as below:

PHI's Churn Rate % is not ranked *
in the Telecommunication Services industry.
Industry Median:
* Ranked among companies with meaningful Churn Rate % only.

PLDT  (NYSE:PHI) Churn Rate % Explanation

The churn rate, also known as the rate of attrition or customer churn, is the rate at which customers stop doing business with the company. It is most commonly expressed as the percentage of service subscribers who discontinue their subscriptions within a given time period.


PLDT Churn Rate % Related Terms


PLDT Churn Rate % Historical Data

* Premium members only.

The historical data trend for PLDT's Churn Rate % can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

PLDT Churn Rate % Chart

PLDT Annual Data
Trend Dec21 Dec22 Dec23 Dec24 Dec25
Churn Rate %
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PHI vs VZ, TMUS, T: Churn Rate % Comparison

For the Telecom Services subindustry, PLDT's Churn Rate %, along with its competitors' market caps and Churn Rate % data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.

PHI
76GF Score
PLDT Inc PHI
Churn Rate % is just one metric. See GF Score™, valuation, warning signs, and more.
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Frequently Asked Questions
What does a Churn Rate % of 0.00% mean?
PLDT (PHI) has a Churn Rate % of 0.00% as of . 20. Churn Rate is the rate at which customers stop doing business with the company. View historical data on PLDT and its competitors.
Is PLDT's Churn Rate % too high?
PLDT's current Churn Rate % is 0.00%. Overall, PLDT has a GF Score™ of 76/100 and is considered Modestly Undervalued, reflecting its overall financial health beyond just this single metric.
How does PLDT's Churn Rate % compare to VZ and TMUS?
PLDT's Churn Rate % of 0.00% can be compared against companies in the Telecommunication Services industry. See the competitive comparison table and distribution chart on this page for a detailed peer-by-peer breakdown.
What is a good Churn Rate % for a Telecommunication Services company?
A good Churn Rate % depends on the Telecommunication Services industry context. However, Churn Rate % should not be evaluated in isolation — investors should consider it alongside profitability, growth, and financial strength metrics. Use the industry distribution chart on this page to see where any company falls relative to its peers.
What does a high Churn Rate % mean?
A high Churn Rate % can signal that a stock is expensive relative to its fundamentals. Churn Rate is the rate at which customers stop doing business with the company. View historical data on PLDT and its competitors. PLDT's current Churn Rate % is 0.00%. However, context matters — high-growth companies often justify higher valuations. Always evaluate alongside other metrics like GF Score™ and GF Value™.
Is PLDT stock overvalued right now?
Based on GuruFocus' analysis, PLDT (PHI) is currently considered Modestly Undervalued. The stock's GF Value™ is $21.06, compared to a current price of $18.20 — trading 13.6% below its estimated fair value. The current Churn Rate % is 0.00%. PLDT's overall GF Score™ is 76/100 with 5 warning signs to review. Investors should evaluate multiple metrics — including profitability, growth, and financial strength — before making a decision.
How is Churn Rate % calculated?
Churn Rate % is calculated from a company's financial statements. For PLDT (PHI), the current Churn Rate % is 0.00% as of . 20. GuruFocus calculates this using data sourced from SEC filings and annual reports. See the calculation section and 30-year financial data on this page for the full breakdown.

Is PLDT (PHI) Overvalued in 2026?

Based on GuruFocus' analysis, PLDT stock appears to be undervalued. The current stock price of $18.20 is trading 13.6% below its estimated GF Value™ of $21.06. GuruFocus considers PLDT to be Modestly Undervalued.

Key valuation signals for PHI:

  • Churn Rate %: 0.00%
  • GF Value™: $21.06 vs. price of $18.20 (13.6% below fair value)
  • GF Score™: 76/100 with 5 warning signs

No single metric tells the full story. See the PHI stock analysis page for a complete view including 30-year financials, guru trades, and insider activity.


PLDT Business Description

Address Makati Avenue, Corner Ayala Avenue, Ramon Cojuangco Building, Legaspi Village, Metro Manila, Makati City, PHL, 1200
PLDT Inc is a telecommunications and digital services provider. The group has three reportable operating segments: Wireless, Fixed Line, and Others. Maximum revenue is generated from its Fixed Line segment, which offers fixed line telecommunications services, servicing retail, corporate, and small and medium-sized enterprises clients. The Fixed Line business segment offers data, voice, and miscellaneous services. It also offers secure data centers, multi-cloud, cybersecurity, data, and artificial intelligence (AI) solutions through different subsidiaries. The Wireless segment generates revenue by offering access to mobile internet via smartphones, mobile broadband using pocket WiFi, or home WiFi using fixed wireless broadband devices. Geographically, the group operates in the Philippines.
76GF Score

Get the complete analysis for PHI

Churn Rate % is just one metric. See GF Value™, 30-year financials, guru trades, warning signs, and more.

$18.20
Price
$21.06
GF Value